Consumer Disputes & Alternative Dispute Resolution (ADR)

In the event of a dispute or dissatisfaction with the services provided, the consumer may contact an Alternative Consumer Dispute Resolution (ADR) entity.

ModernInfluence is a registered member of the following entity:

Porto Consumer Information and Arbitration Center (CICAP)

  • Address: Rua Damião de Góis, 31 – Loja 6, 4050-225 Porto, Portugal
  • Phone: +351 225 029 791 / 225 029 792
  • E-mail: cicap@cicap.pt
  • Web: www.cicap.pt

For further information on available ADR entities in Portugal, please visit the Consumer Portal at www.consumidor.gov.pt.